Your Data, Your Rights
Last updated: June 2025. This Privacy Policy explains how nusta collects, uses, stores, and protects your personal information when you use our platform in the Philippines. By registering an account, you agree to the practices described here.
When you register and use the nusta platform, we collect personal information that is necessary to operate your account and provide our services to you in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address, which are required during the registration and identity verification process. We also collect financial information such as your deposit and withdrawal history, preferred payment methods, and transaction records in Philippine pesos (PHP), in order to process your transactions securely and comply with anti-money laundering regulations. When you use our platform, we automatically collect technical data including your IP address, device type, browser version, operating system, and session activity logs, which help us maintain platform security and improve your experience. We may also collect information you provide when you contact our support team, respond to surveys, or participate in promotions, including the content of your communications and any documents you submit for verification purposes. All information collected is limited to what is necessary for the purposes described in this policy, and we do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by law.
The personal information we collect is used primarilyto operate your account, verify your identity, and deliver the gaming and sports betting services available on the nusta platform to players in the Philippines. We use your contact details to send you important account notifications, security alerts, transaction confirmations, and updates about changes to our terms or policies — these communications are essential to the operation of your account and cannot be opted out of while your account remains active. Your transaction data and gaming activity are used to process deposits and withdrawals in Philippine pesos, detect fraudulent or suspicious behaviour, and comply with our obligations under Philippine anti-money laundering and data privacy laws. We may use aggregated and anonymised data about platform usage to improve our services, optimise the user experience, and develop new features — this data cannot be used to identify you individually. If you have opted in to marketing communications, we may use your email address or mobile number to send you information about promotions, new games, or platform updates relevant to players in the Philippines; you can withdraw this consent at any time through your account settings. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, and we do not sell, rent, or trade your personal information to third-party marketers under any circumstances.
nusta does not sell or rent your personal data to any third party for commercial purposes, and we only share your information in the limited circumstances described in this section. We share data with trusted third-party service providers who assist us in operating the platform, including payment processors, identity verification providers, fraud detection services, and cloud infrastructure partners — all of whom are contractually required to handle your data securely and only for the purposes we specify. In certain circumstances, we are legally required to disclose your personal information to regulatory authorities, law enforcement agencies, or government bodies in the Philippines, such as the Philippine Amusement and Gaming Corporation (PAGCOR) or the Anti-Money Laundering Council (AMLC), and we will comply with such requests where legally obligated to do so. If nusta undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that transaction, subject to the same privacy protections described in this policy. We may also share information with our game content providers and sports data suppliers to the extent necessary to deliver their services within the platform, but these partners do not receive more data than is strictly required for that purpose. In all cases, we take reasonable steps to ensure that any third party receiving your data maintains appropriate security standards and uses the information only for the agreed purpose.
Your personal data is stored on secure servers using industry-standard encryption protocols, including TLS for data in transit and AES-256 encryption for data at rest, to protect your information from unauthorised access, disclosure, or loss. Access to your personal data within nusta is restricted to authorised personnel who require it to perform their job functions, and all staff with access to personal data are trained in data protection obligations and bound by confidentiality agreements. We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law, including anti-money laundering regulations that mandate the retention of transaction records for a minimum of five years. When your data is no longer required for the purposes for which it was collected and the applicable retention period has expired, we securely delete or anonymise it in accordance with our data retention schedule. While we implement robust security measures, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your nusta account and to enable any additional security features available in your account settings. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant Philippine data protection authority in accordance with the requirements of the Data Privacy Act of 2012.
As a data subject under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have a number of rights in relation to the personal data that nusta holds about you, and we are committed to facilitating the exercise of those rights in a timely and transparent manner. You have the right to be informed about how your personal data is collected and used, which is the primary purpose of this Privacy Policy, and you may request a copy of the specific data we hold about you at any time by submitting a request through our support channels listed on the FAQ page. You have the right to request the correction of any inaccurate or incomplete personal data held in your account, and we will process such requests promptly, typically within ten business days of receiving sufficient information to action the correction. You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal obligations to retain certain records under Philippine law. You also have the right to object to the processing of your personal data for direct marketing purposes, and you may withdraw any consent you have previously given at any time without affecting the lawfulness of processing carried out before the withdrawal. If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines, and we will cooperate fully with any investigation conducted by that authority.
The nusta platform uses cookies and similar tracking technologies to provide a functional, secure, and personalised experience for players in the Philippines. Essential cookies are required for the platform to operate correctly — they enable functions such as keeping you logged in, remembering your preferences, and maintaining the security of your session — and these cannot be disabled without affecting your ability to use the platform. We also use analytical cookies to understand how players interact with the platform, which pages are most visited, and where technical issues may be occurring, so that we can continuously improve the service. Performance cookies help us measure the speed and reliability of the platform and identify areas where the user experience can be optimised for mobile devices, which are the primary access point for most of our players in the Philippines. You can manage your cookie preferences through your browser settings, and most modern browsers allow you to block or delete cookies; however, please note that disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites, and we do not share cookie data with advertising networks.
nusta reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer to players in the Philippines. When we make material changes to this policy, we will notify registered players through in-platform notifications or by email to the address associated with your account, and the updated policy will be published on this page with a revised "last updated" date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information and what rights you have in relation to that data. Your continued use of the nusta platform after a revised policy has been published constitutes your acceptance of the updated terms, so it is important that you read any notifications we send about policy changes carefully. If you have any questions about this Privacy Policy or how your personal data is handled, please visit our FAQ page for guidance, or reach out to our support team at [email protected]. We are committed to being transparent about our data practices and to responding to your privacy-related enquiries promptly and thoroughly.
Our FAQ page has answers to common data and account questions. You can also create a free account or log in to manage your privacy settings and communication preferences directly.